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- HP Elitedesk 800 G4 mini hangs / freezes on reboot if USB ha...

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04-29-2023 11:43 AM
Product: HP EliteDesk 800 35W G4 Desktop Mini PC
Operating System: Microsoft Windows 10 (64-bit)
When running Windows 10 and using an externally powered Fantom Drives Gforce 3 USB 3.0 4TB hard drive, the system will boot and work properly, but will hang at the BIOS screen upon reboot. The only way to resolve is either power off the USB drive or to force a cold boot.
Boot from USB is disabled, legacy boot is disabled. I have tried toggling fast boot on/off with no effect.
Bios is current with latest updates. Windows is current with latest updates. I have toggled drive caching in Windows with no effect.
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