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‎09-10-2026 03:11 PM

HP Recommended
Product: HP EliteBook 840 G6 Notebook PC
Operating System: Microsoft Windows 11

My HP laptop displays the following error during startup:
“HP Endpoint Security Controller Problem – There is a problem with the HP Endpoint Security Controller on the unit. Please contact HP Inc. to have the unit serviced.”
The message appears before Windows starts and requires me to press OK/Enter before proceeding. I have entered the BIOS/UEFI settings and would like assistance determining whether this is a BIOS/firmware issue or a hardware problem involving the HP Endpoint Security Controller.
Please advise me on how to fix it. 

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