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HP Recommended
Microsoft Windows 11

I have an HP Envy laptop running Windows 11.

A few days after an automatic update (sorry I do not recall what type of update) I sit down in front of my laptop & see a black screen with the HP logo and a message "Preparing Automatic Repair".  This continues forever...

I have searched for what to do about this dilemma and nothing I've seen has resolved the situation. 

I have been able to run the HP PC Hardware Diagnostics UEFI tests - "Symptom tests, System Tests - both the short & the extensive, & the Component Tests.  My laptop passes all the tests.

I do not know how to resolve this.

Please help.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.