HP Laptop 15s-dy series cannot boot into Windows. System is stuck in recovery loop after restart. Bi

[Sre01]

HP Laptop 15s-dy series cannot boot into Windows. System is stuck in recovery loop after restart. BitLocker recovery was triggered. I have the recovery key and want to recover without data loss. And system is not updated to Windows 11

[Deep_World]

Hi @Sre01,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• At what point does the recovery loop occur (e.g., immediately after entering the BitLocker key, or after restart)?
• Have you recently installed any updates, drivers, or new software before this issue started?
• Do you see any specific error codes or messages on the recovery screen?

Here are a few troubleshooting steps you can try in the meantime:

1. Enter the BitLocker Recovery Key
   • Since you have the recovery key, enter it carefully when prompted. This should allow Windows to attempt booting.
2. Perform Startup Repair
   • Restart the laptop and press F11 repeatedly to enter HP Recovery Manager or Windows Recovery Environment.
   • Select Troubleshoot > Advanced Options > Startup Repair. This can fix boot-related issues without affecting your files.
3. Check Boot Options
   • In the recovery environment, go to Advanced Options > Command Prompt.
   • Run the command:
     bootrec /fixmbr
     bootrec /fixboot
     bootrec /scanos
     bootrec /rebuildbcd
      
   • This helps repair corrupted boot records.
4. System Restore (if enabled)
   • From Advanced Options, choose System Restore and select a restore point prior to the issue. This will not affect your personal files but may remove recent updates or drivers.
5. Safe Mode Boot

• Try booting into Safe Mode from the recovery options. If successful, you can back up your data and troubleshoot further from within Windows.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World