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topjsurfer
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HP M01-F0024 Processor upgrade

HP Recommended
M01-F0024
Microsoft Windows 10 (64-bit)

I want to upgrade my processor from a Ryzen 5 3400G to a Ryzen 7 3700X. HP says that the motherboard supports this processor, but it will not boot or even post. The system gives three long beeps, then three short beeps and repeats this cycle a few times before shutting down *(with the Ryzen 7 installed) . BIOS updated to F.30 dated 11/18/2020. What other steps are necessary to get this processor to function? Thanks in advance.

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topjsurfer
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HP support posted it here:

 https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/What-is-the-full-list-of-compat...

 

I found a few other sources that also confirmed that the Ryzen 7 3700X is supported by this motherboard. After doing further research, it became clear that while the Ryzen 5 3400G has a graphics chip embedded onto the processor itself, the 3700X does not. My stepson has a drawer full of graphics cards and we tested a few before we found one that works with this system. We did all of our testing with the Ryzen 5 installed.

                   In order to get the driver file for the video card we had to install the Nvidia GeForce Experience software-the card is a Nvidia GeForce 750 Ti. Once we got the video card working, we installed the 3700X. After the BIOS notified us that the processor had been changed, it booted to the OS with no problem. I will search for a new video card that meets my needs at some point in the future. Thanks for your reply.Ryzen 7 3700XRyzen 7 3700X

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Prométhée
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HP Recommended

Hello
sorry but where did you find this information?
If your computer is this one  M01-F0024 Product Specifications

you have this motherboard:

motherboard specifications, Erica2

Processor upgrade information

  • TDP: up to 65 W
  • Socket type: AM4
  • Motherboard supports the following processor upgrades:
    Processor
    TDP
    Integrated graphics
    AMD Ryzen 5 3400G, 3.7 GHz Base frequency, up to 4.2 GHz burst frequency, 4 MB cache, Quad core (Picasso)
    65 W
    Radeon Vega 11 Graphics
    AMD Ryzen 3 3200G, 3.6 GHz Base frequency, up to 4.0 GHz burst frequency, 4 MB cache, Quad core (Picasso)
    65 W
    Radeon Vega 8 Graphics
    AMD Athlon 300UGE, 3.6 GHz Base frequency, 4 MB cache, Dual core (Picasso)
    65 W
    Radeon Vega 3 Graphics

the processor is not mentioned

 

Unlike this model indeed

motherboard specifications, Erica

these two models are quite close and from what I see it would be the same SSID SSID: 8643

One solution would be to try updating the bios.
But from what I see you would already have the last one


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topjsurfer
Author
Level 1
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Message 3 of 4
Flag Post
HP Recommended

HP support posted it here:

 https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/What-is-the-full-list-of-compat...

 

I found a few other sources that also confirmed that the Ryzen 7 3700X is supported by this motherboard. After doing further research, it became clear that while the Ryzen 5 3400G has a graphics chip embedded onto the processor itself, the 3700X does not. My stepson has a drawer full of graphics cards and we tested a few before we found one that works with this system. We did all of our testing with the Ryzen 5 installed.

                   In order to get the driver file for the video card we had to install the Nvidia GeForce Experience software-the card is a Nvidia GeForce 750 Ti. Once we got the video card working, we installed the 3700X. After the BIOS notified us that the processor had been changed, it booted to the OS with no problem. I will search for a new video card that meets my needs at some point in the future. Thanks for your reply.Ryzen 7 3700XRyzen 7 3700X

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Prométhée
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9,634 9,492 974 3,389
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Okay so I don't understand everything you say, but in the end it works?
This is what I told you you have the erica2 model

Product Name
HP Desktop - M01-F0024
Motherboard
Erica2



https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/What-is-the-full-list-of-compat...

 

in the link you give me the agent indicates the model erica
not erica 2, the characteristics given are different as I indicated previously

"You can check the motherboard HP Desktop PCs - motherboard specifications, Erica as well."

 

I thought there was a small chance it would work anyway, but you reported a problem!
this being so I did not look, if the error code corresponded, maybe you had another problem!

There is also another model installed on other computers of this series, does not change his name just the number

it remains curious !

this time the ssid is different however

Motherboard Specifications, Erica5

  • HP name: Erica5
  • SSID: 87D7
Processor upgrade information
  • TDP: up to 65 W
  • Socket type: LGA 1200
  • Motherboard supports the following processor upgrades:
    Processor
    TDP
    AMD Ryzen 3 4300G (Renoir) 3.8 GHz Base frequency, up to 4.0 GHz maximum boost clock, 4 MB L3 cache, and 4 cores
    65 W
    AMD Ryzen 5 4600G (Renoir) 3.7 GHz Base frequency, up to 4.2 GHz maximum boost clock, 8 MB L3 cache, and 6 cores
    65 W
    AMD Ryzen 7 4700G (Renoir) 3.6 GHz Base frequency, up to 4.4 GHz maximum boost clock, 8 MB L3 cache, and 8 cores
    65 W

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
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