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‎01-07-2022 02:21 PM - edited ‎01-07-2022 02:21 PM

HP Recommended
Product: LaserJet MFP 681dh
Operating System: Microsoft Windows 10 (64-bit)

I just purchase this printer about a week ago. I am have a problem after the printer goes into sleep mode and I wake it up by touching the screen, it says exiting sleep mode but then the screen is no longer responsive. It freezes and I have to reboot the printer once again in order for it to work. Is there a setting and or settings that i can either turn off or on to remedy this issue.

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2 REPLIES 2

‎01-08-2022 01:40 AM

HP Recommended

@Odog37 -- does the display-screen on the printer have the option to disable "sleep" mode?

 

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‎01-10-2022 06:00 PM

HP Recommended

no

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