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- HP OMEN 16 power button light does not turn on
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12-18-2023 03:14 PM - edited 12-18-2023 03:20 PM
HP OMEN 16 notebook shut off by itself, the screen turned black and the power button light was not on. The adaptor light is on though. I tried to pressed the power button for 15 sec, no response.
12-21-2023 06:53 AM - edited 12-21-2023 06:54 AM
Hi @Will227,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing an issue with your laptop that is not powering on.
Perform a power drain on your PC.
1) Unplug the power cord from the PC & wall.
2) Disconnect the power cable from the AC adapter if it is a detachable part and keep it aside.
3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.
4) Plug the power cord back into the AC adapter, then connect it to the wall and to the charging port on your PC.
5) Power on the PC and check if it boots into Windows now.
Kindly refer to the steps on this link and let me know if that resolves the issue.
Also, refer to this link to test the AC adapter.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Irwin6
HP Support
Irwin6
I am an HP Employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!