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- HP Community
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- Desktop Boot and Lockup
- HP OMEN 30L shut off, does 3 long 3 short beeps trying to st...

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06-18-2024 11:35 AM
While playing minecraft, screen suddenly went black and desktop made audible beeps. 3 long, 3 short, and repeated this sequence a few times before just shutting down. Trying to turn it back on, the tower lights up but then it just goes through the 3 long, 3 short beeps sequence before shutting down. Monitor just says "no signal".
Some things I'm reading are suggesting this is a BIOS error, others saying graphics card, others saying battery, I want to have a better idea of what exactly the issue is before I start replacing the wrong things. Anyone have ideas? i tried to start the computer up while unplugged from the monitor to see if something different would happen (one person who had same beep code found if they turned it on without the monitor, it would turn on succesfully then monitor could be plugged in after and BIOS could be updated or something) but no, same thing.
So.. graphics card..? motherboard? battery? What can I do to trouble shoot this.
I attempted the HP virtual assistant but i could not get it to understand my issue, nor could I get it to connect me with an agent to speak to.
06-21-2024 02:41 AM
Hi @omen_mouse,
Welcome to the HP Support Community.
I'd be happy to help you!
I understand that you are having issues with 3 long 3 short beeps.
The 3 long and 3 short beeps during startup on an HP OMEN 30L typically indicate a hardware issue, often related to the memory or motherboard. Here are some steps you can take to diagnose and potentially fix the issue:
1. Check the RAM:
- Reseat the RAM: Turn off your PC, unplug it, and open the case. Remove the RAM sticks and reinsert them, ensuring they are seated properly.
- Try Different Slots: If you have multiple RAM sticks, try placing them in different slots to see if one of the slots is faulty.
- Test Individual Sticks: If you have more than one stick of RAM, try booting the PC with one stick at a time to identify if one of them is faulty.
2. Check the Power Supply:
- Ensure the power supply connections are secure.
- Verify the power supply is functioning properly. If possible, test with a different power supply.
3. Check the Graphics Card:
- Ensure the graphics card is seated properly in its slot.
- If you have an integrated graphics option, remove the graphics card and try to boot using the integrated graphics.
4. Clear the CMOS:
- Resetting the BIOS settings by clearing the CMOS can sometimes resolve startup issues. You can do this by removing the CMOS battery for a few minutes and then reinserting it.
5. Check for Loose Connections:
- Ensure all internal cables and connections are secure and properly connected.
6. Check for Overheating:
- Overheating can cause the system to shut down. Ensure that all fans are working and that there is no dust blocking airflow.
7. Listen for Beep Codes:
- Different beep patterns can indicate different issues. Refer to the HP support website or your motherboard manual for specific beep code meanings.
If the issue persists after trying these steps, there may be a more serious hardware problem, and you might need to contact HP phone support for repair/services.
Hope this helps! Keep me posted for further assistance.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee