• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-28-2022 03:36 PM

HP Recommended
Product: OMEN by HP Obelisk Desktop 875-0014
Operating System: Microsoft Windows 10 (64-bit)

I have NEVER been able to update the bios on this machine. Every time I try to do an update, it gets stuck in this boot loop where it turns on, then shuts off all prior to anything showing up on the monitor. Then this issue repeats, over and over. I have to unplug the unit and remove the display card to get to the battery. Remove the battery for 5 minutes and reinstall. Then the computer will boot back to the old bios. What is the solution to this? I contacted HP, but they were never able to solve my issue. So here I sit with a computer that has an old bios and unable to update it properly.

Category:
1 REPLY 1

‎01-28-2022 06:53 PM

HP Recommended

@ksmudde -- on this page: OMEN by HP Obelisk Desktop 875-0014 Software and Driver Downloads | HP® Customer Support

 

I see FIVE choices for the BIOS.

 

If you download & run one of the items, you will get an option to create a "bootable" USB memory-stick.

Boot your computer from that memory-stick, and the BIOS will get updated.

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.