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HP Omen locked/won’t turn on

HP Recommended
HP Omen
Microsoft Windows 10 (64-bit)

Hi! I’m having this strange issue with my laptop - I was playing a movie through HDMI, and mid-film it suddenly displays a screen that says “Locking”, shuts down, and I haven’t been able to turn it back on. I tried disconnecting all power and external devices, holding the windows button and B + the power button, And so far nothing has worked.

I bought this laptop in March and regularly use it for Maya and 3D rendering, if that helps. Should I take it I’m to be looked at, or is thee something else I may be able to do?

HP Support Agent
HP Support Agent
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@FourNames Welcome to HP Community!


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