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HP Omen stuck on logo screen

OMEN by HP Desktop PC - 870-250no

So my desktop is : OMEN by HP Desktop PC - 870-250no

My problem is that im stuck on the logo screen without anything happens. I have had this problem sometimes and it just works like the next day. I have tried to press ESC after starting the computer and nothing happens. I have pressed every single button on my keyboard and nothing cames up. Please help me!

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HP Omen stuck on logo screen

Hey there! @Simen123, Thanks for stopping by the HP Support Community!

 

Don't worry I'll try to help you out.

 

Did you make any hardware or software changes on your PC?

 

Are you able to boot into BIOS or F2 page from the PC?

 

Were there any recent windows updates on the PC?

 

Excellent description and a great diagnosis done. It is greatly appreciated.

 

Many startup errors and other problems can be resolved by a hard reset, which decreases the amount of power stored in hardware components.

  1. Shut down the computer, then disconnect the power cord from the rear of the computer.

  2. Press and hold down the power button for at least 10 seconds, then release it. The power light indicator might turn on briefly then go out.

  3. Reconnect the power cord, then turn on the computer to confirm if the issue is resolved.

If you are able to boot into BIOS try the steps recommended below to restore BIOS to default.

 

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.

 

Also, I would suggest you enable Fast Start-Up on the system and check if it helps. To do this, follow the steps below.
1. Open Control Panel and go to Power Options.
2. Click/tap on the Choose what the power buttons do link on the left side.
3. Click/tap on the Change settings that are currently unavailable link at the top.
4. If prompted by UAC, then click/tap on Yes. 
5. Ensure that Turn on Fast Startup is checked.
6. Restart the computer.

 

Refer this article to further troubleshoot no boot issues with the PC. Click Here

 

Hope this helps!

Have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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