09-03-2018 08:29 AM
my ATI Radeon HD 4850 graphics card installed in the HP Pavilion Elite m9661pl bought PC stopped working, I asked HP Support Poland for help, where I received information that I could install the r7 250 graphics card and did it. I bought a Gigabyte Radeon R7 250 3 048 MB DDR3 card - ie GV-R7250C-2GI rev.5 and installed it.
Unfortunately, my PC does not want to boot despite the BIOS reset by removing the CMOS battery for 5 minutes. I suspect that the reason may be the lack of compatibility of the graphics card with the motherboard Pegatron IPMTB-TK, HP / Compaq name: Truckee, BIOS rev 5.29.
I am asking forum experts for help in starting my PC.
Thank you in advance for your help.
Solved! Go to Solution.
09-03-2018 11:55 AM
HP supplied device-drivers in late 2009 for Windows 7. That gives an indication of how old your computer is.
> I asked HP Support Poland for help, where I received information that I could install the r7 250 graphics card and did it.
Unfortunately, it is possible that you received incorrect advice.
Many newer graphics adapters require a "recent" motherboard -- much newer than your 2009-vintage system.
You will need to try some other graphics adapter(s), after returning/exchanging the R7-250 hardware.
Maybe, look on Amazon or eBay for an ATI Radeon HD 4850 graphics adapter ???
09-03-2018 05:10 PM
> maybe this solution exists?
Nothing is impossible, of course. But, in my opinion, it's extremely-unlikely that there is such a solution.
There have been many similar posts on this forum, by people with "old" motherboards and "new" graphics-adapters, encountering the same symptoms as you are reporting.
Go to a small "owner/operator" computer-store, with your computer, to see if they have a "used" adapter that they can install and test on your computer. If you find one that works, buy it. Or, maybe they have some "old stock" gathering dust on a shelf -- some older adapter that nobody has purchased for a few years. If not, thank them for their time & efforts.
09-06-2018 09:48 AM
Release date: Nov 12, 2010
File name: sp49903.exe (1.6 MB)
Description: IPMTB-TK Motherboard BIOS update improves system support for Intel Core i7-980X Extreme Edition processors, and resolves issue with the system hanging when entering sleep mode.
But, that update is from late 2010 -- probably not what you want.