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‎05-10-2021 03:24 PM

HP Recommended
Product: Pavilion Desktop 590
Operating System: Microsoft Windows 10 (64-bit)

My PC hangs during the installation or boot process This Pc is one year old.

I recovered BIOS.

Just want to get a command prompt or get me going on the installation or Boot Process.

 

Thanks.

 

 

2 REPLIES 2

‎05-10-2021 07:20 PM

HP Recommended

When you power-on your computer, is there an option to run the HP Hardware Diagnostics?

 

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‎06-09-2021 01:05 AM

HP Recommended
@upsers wrote:

My PC hangs during the installation or boot process This Pc is one year old.

I recovered BIOS.

Just want to get a command prompt or get me going on the installation or Boot Process.

 

Thanks.

 

 

Not sure if it's the same issues, but HP has released a fix for affected models that go to black screen after login. Go to the link below and then search for your model--the driver to fix it is sp81965

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