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Solved!

HP Pavilion Desktop blank screen with a blue window in the midle that says "Enter Power-on Password"

HP Pavilion Desktop 550-153w
Microsoft Windows 10 (64-bit)

I'm working on a 

 

HP Pavilion Desktop 550-153w

Serial # [removed per Rules Of Participation]

Product #  N0A97AA #ABA

Model # 550-153w

Release Date  15-Sep-2015

Microsoft Windows 10 Home (64-bit)

 

when I power on I get a blank screen with a blue window in the midle that says "Enter Power-on Password"

How do I get by this?


20180810_224339.jpg

 

3 REPLIES 3
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HP Recommended

Solved!

HP Pavilion Desktop blank screen with a blue window in the midle that says "Enter Power-on Password"

@steeleb, welcome to the forum.

 

I believe there may be an option in the BIOS to clear the Power-on Password.  You can enter the BIOS by tapping the Esc or F10 key once per second when the computer begins to boot.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.


Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.

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HP Recommended

Solved!

HP Pavilion Desktop blank screen with a blue window in the midle that says "Enter Power-on Password"

Thanks I could not get to BIOS, but I tried again & got in ..it worked

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Level 15
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HP Recommended

Solved!

HP Pavilion Desktop blank screen with a blue window in the midle that says "Enter Power-on Password"

You are welcome, @steeleb.  Glad to help.


Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.

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