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- HP Community
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- Desktop Boot and Lockup
- HP Pavilion Desktop won't turn on

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12-02-2018 04:36 PM
My HP Pavilion 590-P0050 which I purchased 2018 Black Friday can't be turned on.
There had been an unusually loud fan noise before the screen turned suddenly yellow-greenish.
All I saw is the yellow-greenish color on the screen. All menues and buttons disappeared.
Power button did not work. So I had to turn the power off using the switch of a surge protector into which the power cable of my PC was plugged.
Over the past one hour, I tried to turn the power on dozens of times, Only twice, I could turn it on.
However, it did not boot up. Six-to-seven white small circles kept rotating on the screen indiefinitely.
I do not know what to do. I am a resident in Chesapeake, VA. I purchased the PC from Office Max near the Chesapeake Square Mall on Nov.22, 2018.
Thanks a lot for reading up!
Best regards,
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