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Hello.  I have inherited my late father's Pavilion Elite HPE-575a desktop unit.  I know it is getting on a bit but was basically new when he passed.  It has sat in storage for several years before I tried to turn it on the other day.  I got the '5 beeps of doom' and red power button.  After reseating the DIMMs, it now turns on and appears to run OK with no beeping error codes.  However, I am not getting any video output.  The computer only seems to have DVI and HDMI outputs.  I initially had it connected to a monitor using the DVI but am now wondering whether I had the right type of DVI (checking that tonight when I get home).  With no signal from there, I tried using the HDMI (there are two) to a TV but also no result.  I verified that the HDMI cable was OK by plugging it into my laptop and I get that on the TV ok.  I don't have the manuals for the computer, so can anyone tell me if I'm missing something obvious?  Or what else I can try?

3 REPLIES 3
HP Recommended

Your  Elite HPE-575a seems not to be listed here at HP's computer lookup site.

 

Unless I am mistaken you have the  Pegatron 2AB6 motherboard named "cleveland-gl8" 

BeemerBiker_0-1696975152447.png

 

There is DVI and HDMI out on the motherboard.  If it has a graphics card then the motherboard video is disabled.

There is a bios upgrade for Pegatron 2AB6 here that allows newer NVidia such as GTX-1060 to work but the power supply will need to be upgraded.

 

You need to be able to get the existing graphics to work first unfortunately.

https://www.youtube.com/watch?v=nDelxxf8mFM

 

 

 


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HP Recommended

Thanks.  Unfortunately, nothing simple in the video helped - eg reseating graphics card, checking cables and connections, etc.  Is it possible to run the computer without the graphics card if I remove that and instead use the HDMI port from the motherboard?

HP Recommended

@BigDazza wrote:

Thanks.  Unfortunately, nothing simple in the video helped - eg reseating graphics card, checking cables and connections, etc.  Is it possible to run the computer without the graphics card if I remove that and instead use the HDMI port from the motherboard?


yes, take out the graphics card and see if the on-board graphics works!

 

If it works then you can upgrade to that BIOS that supports the newer UEFI graphics cards.


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