HP Pavillion All in One message ACPI_BIOS_ERROR on start up

[GUY280755]

Hi I have a HP Pavillion All in One Touchscreen, Product Code N8X85EA#ABU

PC won't get past start-up blue screen AUTOMATIC REPAIR - RUNNING DIAGNOSTICS etc., I can access the tools and have tried all to fix the error message ACPI_BIOS_ERROR but no luck so far. I can get to the MS DOS Command Input screen but I haven't got a clue to what input I should make beyond.

Run CHKDSC/F - unable to recover

I have run Reset to factory settings ( I have no valuable content to worry about)

Currently looking at loading a USB with 'sp165721' Application downloaded from the HP website.

Any help would be appreciated.

Guy

[Paul_Tikkanen · Accepted solution]

Hi:

See if this discussion is of help to you:

HP 23-q110na Update BIOS from AMI A0.03 for SSID 2B44 - HP Support Community - 9433213

You can make a USB BIOS recovery/update flash drive with the  A0.10 BIOS update file using another Windows PC.

sp93434.exe

This link explains how to create and use the BIOS recovery flash drive.

Updating the BIOS on HP Consumer Desktops outside of Windows 11| HP Computers| HP Support

[GUY280755]

Thanks Paul this is much appreciated, I'm just getting hold of a clean Flash Drive and will give it a try then feedback.

Brgds

Guy

[Paul_Tikkanen]

You're very welcome, Guy.