• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-14-2019 03:16 PM

HP Recommended
Product: Pavilion Slimline s5- 1204
Operating System: Microsoft Windows 7 (64-bit)

I am having trouble with my Desktop PC. I turned it off last night as I was going to bed and I came home from work today to turn it on and it wont turn on. The green light in the back was out so I unplugged it and plugged it back in and the green light came back. It wasnt blinking it was steady. So I pressed the power button to turn it on and the green light went out. There is no error display on the monitor or anything. I took off the Paneling and tried everything over again to see maybe if I could see inside what happens when I press the power button. So I did everything and When the green light was on and I pressed the power button the Fan moved a tiny bit but stopped. I dont understand what's going on with it can someone please help me. Also I've had this PC for 6 years now with no problems I dont understand what's wrong please please help me. 

1 REPLY 1

‎11-14-2019 06:09 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

You have provided a good description of the problem.

 

I would guess the power supply may be failing.

 

It would not hurt to replace the CR2032 motherboard battery also.

 

The replacement power supply is not available at HP Part surfer (Link).

 

Try Amazon, or Newegg, or eBay.

 

It maybe time to upgrade your PC.

 

Regards

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.