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‎07-02-2019 12:21 PM

HP Recommended
Product: HP Pavillion
Operating System: Microsoft Windows 10 (64-bit)

I am continually having issues with my desktop unit shutting down and rebooting while I am in the middle of something.  My IT company logged in and said it appeared as though my processor was working hard.  The HP support team told me it is more likely a software issue inside the operating system that is corrupt.  Not sure where to begin and who to pay to figure this out.  

1 REPLY 1

‎07-02-2019 04:37 PM

HP Recommended

@Swinnie 

Here are some troubleshooting steps you can try:  HP PCs - The Computer Restarts Unexpectedly (Windows 10, 😎 | HP® Customer Support

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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