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HP Recommended
HP Pavillion
Microsoft Windows 10 (64-bit)

I am continually having issues with my desktop unit shutting down and rebooting while I am in the middle of something.  My IT company logged in and said it appeared as though my processor was working hard.  The HP support team told me it is more likely a software issue inside the operating system that is corrupt.  Not sure where to begin and who to pay to figure this out.  

1 REPLY 1
HP Recommended

@Swinnie 

Here are some troubleshooting steps you can try:  HP PCs - The Computer Restarts Unexpectedly (Windows 10, 😎 | HP® Customer Support

Good Luck



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