-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- HP Pegatron

Create an account on the HP Community to personalize your profile and ask a question
10-04-2021 07:50 AM
hello i had a HP Pegatron in a pavilion case i brought online
the motherboard stopped working and i brought a NEW HP pegatron IPMTB-TK Rev 1.05 612503-001 mother board
and a NEW INTEL Xeon E5645 6core CPU with FAN and 6 New 4gb DDR3 1066mhz DIMM Ram sticks
it has a HD4550 ATI Radeon 512 PCIE video card
and 300w HP PSU ATX0300awwa Rev A00 24 pin power supply
New Bios battery
i have asembled this new mother board but no signal no beeps but CPU fan comes on and lights up
and power on switch lights up and truns PC on and Off ..
power supply light comes on when power cord is plugged in
i have new monitors i got 8 of them no display they work on another PC
i have tryed reset bios and cmos but nothing no beeps no display on monitor
i have taken off the ram stick and video card and SSD no beeps
I have taken out CPU and still no beeps
I brought another Mother board and still no beeps
going crazy do i have 2 faulty mother boards
I am Deaf Mute i cant phone customer support i need to use email please.
Solved! Go to Solution.
Accepted Solutions
10-04-2021 10:34 AM
Hello
sorry, friends to be able to contact HP support, you have to be still under warranty, does not appear to be the case?
Hp does not offer out-of-warranty support
Either way, you need to get your money back if the motherboard doesn't work
the best for you, if you absolutely want to fix it, would be to consult a professional.
Otherwise, you appear to have purchased multiple components
I suggest you buy just a new box, we have it for all prices, no need for something at 150 $
You can install other models of motherboard
On the other hand, you will need a new windows license
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
10-04-2021 10:34 AM
Hello
sorry, friends to be able to contact HP support, you have to be still under warranty, does not appear to be the case?
Hp does not offer out-of-warranty support
Either way, you need to get your money back if the motherboard doesn't work
the best for you, if you absolutely want to fix it, would be to consult a professional.
Otherwise, you appear to have purchased multiple components
I suggest you buy just a new box, we have it for all prices, no need for something at 150 $
You can install other models of motherboard
On the other hand, you will need a new windows license
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
10-04-2021 11:14 AM
If your motherboard is HS, it won't change anything, you need another motherboard
Unfortunately I cannot give you prices, I am in France
but anyway, you most certainly have several options, and varying prices, it's up to you to see what exactly you need
You could have had a better processor, but if you already have one that you can't get your money back on, you need a compatible motherboard.
will it be okay?
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------