• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
ProDesk 600 G3 Desktop
Microsoft Windows 10 (64-bit)

The computer was working fine until a Radeon was added. The beeps immediately start after you plug in the power. 6 long 3 short beeps with flashing red/white lights in front. And is repetitive. I took the video card out and used the onboard GPU with the same results. Have also reseated RAM, CPU, and power supply. Same results. Changed RAM with the same results. Appreciate any help I can get for this. 

5 REPLIES 5
HP Recommended

hi

curious any doubt for the frequency?
can be missed, but not seen here:

 HP ProDesk 600 G3 Small Form Factor - Maintenance and Service Guide

https://support.hp.com/us-en/product/hp-prodesk-600-g3-small-form-factor-pc/15292277/manuals

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Thank you for the quick reply. I don't think so on the frequency. All hardware is original except the video card. No matter what HW I change I get the same error beep code. 

HP Recommended

what is annoying is that for most of the documents consulted, I do not have this frequency
you have for example this

https://support.hp.com/ca-en/document/bph07107
and most are in this type of case, no documents where 6 long and 3 short
i can't help you with this

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

I completely understand. Triple checked and had one of my techs listen too. Just in case I misheard it. If it was in the manual I wouldn't be here. LoL   Thank you, again.

HP Recommended

https://www.google.com/search?q=6+long+beeps+3+short+beeps

What type of bios do you have?

Remove everything, leave only one memory module, the minimum to start (if you have more than one module tested then the other)
System disk, one memory module, no graphics card, test

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.