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‎04-16-2023 02:50 PM

HP Recommended
Operating System: Microsoft Windows 11

HP Client Security Manager has - out of the blue - begun requiring a password to access Word and Excel documents in the MS Personal Vault on our HP computer. 

 

We never set this up and consequently have no password.  When we last accessed these documents (about one week ago) no HP password was required. 

 

Is there a way to eliminate this requirement; obtain a password, or other kind of work-around?

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-16-2023 03:07 PM

HP Recommended

Cancel request for help.  Password previously instituted for encryption; problem solved.

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1 REPLY 1

‎04-16-2023 03:07 PM

HP Recommended

Cancel request for help.  Password previously instituted for encryption; problem solved.

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