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‎03-01-2025 07:40 AM

HP Recommended
Product: HP Slim Desktop PC S01-pF2000i (52Z19AV)
Operating System: Microsoft Windows 11

My HP Slim Desktop S01-pF2003wb is stuck on the BIOS recovery screen after trying to install an Intel ARC A310 video card. It shows a QR code and a link, but both take me to a "page not found" webpage. I also checked the software and drivers section for all of the bundles that contain a S01-pF2003wb, and there are no BIOS updates or any software of any kind. Where can I download the BIOS recovery files so I can continue to use my PC?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-01-2025 09:13 AM

HP Recommended

According to the parts list, your PC has a Groot3 motherboard with a SSD of 885F.

 

HP Desktop PCs - Motherboard Specifications, Groot3 | HP® Support

 

Below is the link to the latest BIOS update for that motherboard SSID:

 

HP Slim Desktop PC S01-pF2000i Software and Driver Details

 

Here's how to create a BIOS recovery drive and how to recover the BIOS:

 

Updating the BIOS on HP Consumer Desktops outside of Windows 11| HP Computers| HP Support - YouTube

 

Here is how to use the BIOS recovery flash drive after it has been successfully created:

 

After you create the USB BIOS recovery drive, follow the instructions that show up after the USB recovery drive has been successfully created, which I believe are as follows:

 

1. Power off the device to be recovered.

 

2. Insert the USB flash drive into a USB port.

 

3. Power on the device.

 

4. The device may reboot up to 3 times with indicator lights on the keyboard flashing, or the screen appearing blank for short time.

 

Hopefully, that will fix the problem for you.

View solution in original post

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3 REPLIES 3

‎03-01-2025 09:13 AM

HP Recommended

According to the parts list, your PC has a Groot3 motherboard with a SSD of 885F.

 

HP Desktop PCs - Motherboard Specifications, Groot3 | HP® Support

 

Below is the link to the latest BIOS update for that motherboard SSID:

 

HP Slim Desktop PC S01-pF2000i Software and Driver Details

 

Here's how to create a BIOS recovery drive and how to recover the BIOS:

 

Updating the BIOS on HP Consumer Desktops outside of Windows 11| HP Computers| HP Support - YouTube

 

Here is how to use the BIOS recovery flash drive after it has been successfully created:

 

After you create the USB BIOS recovery drive, follow the instructions that show up after the USB recovery drive has been successfully created, which I believe are as follows:

 

1. Power off the device to be recovered.

 

2. Insert the USB flash drive into a USB port.

 

3. Power on the device.

 

4. The device may reboot up to 3 times with indicator lights on the keyboard flashing, or the screen appearing blank for short time.

 

Hopefully, that will fix the problem for you.

1 person found this reply helpful
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‎03-01-2025 09:28 AM

HP Recommended

This worked, thank you so much! Time to turn it into a jellyfin server now 😎

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‎03-01-2025 10:10 AM

HP Recommended

You're very welcome.

1 person found this reply helpful
Was this reply helpful? Yes No
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