HP TouchSmart 520 pc

[MarcSKW]

Current = ok (green light on the back)
Machine does not start up.

[Nirvana_95 · Accepted solution]

Hi @MarcSKW 

Welcome to the HP Support Community. Thanks for bringing this to our notice. 

I see that you are not able to start your HP TouchSmart 520-1000be Desktop PC. Do not worry, we are here to help you with it.

May I know if you have made any recent hardware or software changes to your system?

When was the last time it was working fine?

Do you see anything on the screen?

I would suggest you please use the link below and follow the steps to see if there is any difference: https://support.hp.com/in-en/product/hp-touchsmart-520-1000-desktop-pc-series/5146296/model/5193006/... 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[MarcSKW]

Thank you, Nirvana_95.
This was very helpful.
The problem is solved.
It was the battery next to the RAM.
Kind regards,
Marc

[Nirvana_95]

That's great!

I am happy to hear that the issue is resolved.

Have a lovely day ahead.