-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- HP ZBook Firefly 14 inch G8 doesn`t turn on when pressing po...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
02-02-2023 03:04 AM
Product: HP ZBook Firefly 14 inch G8 Mobile Workstation PC IDS Base Model
Operating System: Microsoft Windows 10 (64-bit)
When i turn off my laptop, or getting to sleep mode i can turn it on only with a long pressing to power button. If i press sortly it doesn`t react. And if it was sleeping mode after long pressing to power button it turns on and all my previous application closed, like i restarted my laptop. Power button works, when laptop is turned on i can press power button once and it shuts down. So is it hardware or software problem?
I find some similar problem in another guy, his solution was to remove cmos battery and pin 2 contacts. But my laptop doesn`t have a cmos battery.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.