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HP Recommended
HP ZBook Firefly 14 inch G8 Mobile Workstation PC IDS Base Model
Microsoft Windows 10 (64-bit)

When i turn off my laptop, or getting to sleep mode i can turn it on only with a long pressing to power button. If i press sortly it doesn`t react. And if it was sleeping mode after long pressing to power button it turns on and all my previous application closed, like i restarted my laptop. Power button works, when laptop is turned on i can press power button once and it shuts down. So is it hardware or software problem? 
I  find some similar problem in another guy, his solution was to remove cmos battery and pin 2 contacts. But my laptop doesn`t have a cmos battery.

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