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‎06-05-2021 05:39 PM

HP Recommended
Product: HP Slimline desktop-270-A035Z
Operating System: Microsoft Windows 10 (64-bit)

I deleted the content in softwaredistribution and restated the computer. No HP logo comes out when starting computer.

Now it does not boot.

Tried to boot with media creation tool 21H1

How do I create a HP bootable USB drive for another computer?

Thank you for your time

2 REPLIES 2

‎06-05-2021 07:45 PM

HP Recommended

Hi:

 

Your PC is supported by the HP cloud recovery tool. which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

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‎07-14-2021 03:13 AM

HP Recommended

Able to boot with media creation tool 21H1 flash drive. HP starts>problems detected>startup repair

Unable to log in with administrator or other account. I get message password is incorrect try again

Chane MS account password but it did not help

 

My problem now is with accepting password. Last time I did with MS verificaion

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