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- HP Community
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- Re: HP computer wont turn on
Create an account on the HP Community to personalize your profile and ask a question
08-10-2023 02:40 PM
Hi! So the night before my computer suddenly decided to turn on, it updated. Since then, it wouldn’t turn on or anything, even by simply holding down the power. When I did hold down the power button, the led light did pop up but would go away as soon as I let go of the power button unfortunately.
1. I unplugged everything and reconnected again.
2. Held the power button- nothing happened. ( would show the led light then go out as soon as I let go )
3. Disconnected everything attached.
08-13-2023 08:53 AM
@FresaJo
Welcome to the HP support community.
Provide the HP model number or the product number of your device for further assistance.
Here is the link to find the product number or model number:- Click here
Sandytechy20
I am an HP Employee
08-21-2023 03:10 PM
@FresaJo
This seems to be a hardware issue.
This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers
Sandytechy20
I am an HP Employee
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