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c-rush
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Message 1 of 2
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HP envy all in one 27 B-114 that will not boot.

HP Recommended
HP envy
Microsoft Windows 10 (64-bit)

I have a HP envy 27 b -114 that booted only twice and will to boot again. When it is switched on there is a greating sound in the system unit and it does not come on. The compter is new. Looking for sugestion to fix it.  Thanks

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Grzwacz
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Message 2 of 2
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HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

I would return the Envy All-in-One- 27-b114 PC to the seller if it is brand new.

 

The sound you are hearing and failure to boot means you have some type of hardware problem such as a fan or HDD problem.

 

Regards

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