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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Boot and Lockup
- HP pavilion all in one desktop will not start
Create an account on the HP Community to personalize your profile and ask a question
10-15-2022 06:41 PM
There is a troubleshooting guide for your 24-Xa0119 here
There are beep and LED codes. Please try to match what you see and hear against the following
If the above does not apply (there is a warning about this) then try the follwing
http://h10032.www1.hp.com/ctg/Manual/c06589940
General procedure if system fails to boot
If step 1 does not work then open the system. Use Aire Duster. Remove all ram sticks.
Put one stick back in and turn back on. Try another ram if necessary
check warranty https://support.hp.com/us-en/checkwarranty
get a repair quote
1) Click on this link -
https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web form and proceed further.
If repair not in budget then consider DIY motherboard replacement.
You have a DiamasteFHD motherboard part numbers
L17310-001 or L17310-601 $340 to $510 USD and probably not worth it on eBay
cheaper in Asia but cannot be shipped to USA
strange, this one can be shipped https://www.aliexpress.com/i/3256802439482574.html?gatewayAdapt=4itemAdapt
IMHO, time to upgrade to a modern Windows 11 system.
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