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- HPWarrantyChecker.exe is causing an unhandled exception and ...

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06-02-2024 08:14 PM
A couple of times/day my system is becoming unresponsive. There are always 3 errors in the event log, all revolving HPWarrantyChecker.exe. The only way I can use the system is to do a hard shutdown/restart. There is no service running that I can find to stop, nor is there any app to uninstall. How do I get rid of the HP warranty checking??
Here are the event log entries:
Faulting application name: HPWarrantyChecker.exe, version: 6.37.0.3, time stamp: 0x65e7e14e
Faulting module name: KERNELBASE.dll, version: 10.0.22621.3527, time stamp: 0xf436709b
Exception code: 0xc000041d
Fault offset: 0x001498b2
Faulting process id: 0x0x298A4
Faulting application start time: 0x0x1DAB55472FCDA91
Faulting application path: C:\Program Files (x86)\HP\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: c246ec48-795c-49af-9e70-59ff6dd02000
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: HPWarrantyChecker.exe, version: 6.37.0.3, time stamp: 0x65e7e14e
Faulting module name: KERNELBASE.dll, version: 10.0.22621.3527, time stamp: 0xf436709b
Exception code: 0xe0434352
Fault offset: 0x001498b2
Faulting process id: 0x0x298A4
Faulting application start time: 0x0x1DAB55472FCDA91
Faulting application path: C:\Program Files (x86)\HP\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 2c2abb4c-b9d0-4063-92b4-21c62ac41593
Faulting package full name:
Faulting package-relative application ID:
Application: HPWarrantyChecker.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ArgumentException
at HPWarrantyChecker.Utils.FullScreenMode+IAppVisibility.GetAppVisibilityOnMonitor(IntPtr, MONITOR_APP_VISIBILITY ByRef)
at HPWarrantyChecker.Utils.FullScreenMode.EnumMonitorsCallBack(IntPtr, IntPtr, HPWarrantyChecker.Utils.RECT ByRef, IntPtr)