Hard Drive Failure?

[Dforce10]

Thanks. Sorry I posted here because my experience from some other sites has been that moderator's get annoyed when you start a new thread when there is already another thread with the same or similar topic.

[old_geekster]

You are welcome, @Dforce10.  You are spot on.  However, this forum is not the same as many other forums.  Members don't necessarily come back day after day just to visit.  Therefore, as I said, once the thread has a Solution the only members who are notified of your post are those who have posted to it in the past.

[domyang]

Hi,good day. Please my laptop just stopped working all of a sudden, I switched it off then when I turned it up it says boot device not found. I tried using F2 and even F10 but its not working. What will I do now ?

[MKazi]

@domyang

Thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to help.

I understand that you have an HP laptop and it gives a message as boot device not found. You tried getting into F2 menu and also the F10 (BIOS) and it does not get there. I appreciate the steps you have performed and have certainly done a good job.

I would like to know the following information to assist you better:

• The exact product model no. This link will help you to find the model no: http://hp.care/2bygf7l
• Was the computer performance slow before this issue started?
• Did any changes take place on the laptop recently?

Meanwhile, I recommend you to perform the following steps to isolate the issue:

• Power off the laptop. Press and hold the power button until it powers off.
• Remove the battery out. If the battery is non-removable and is integrated then leave the battery in the laptop. 
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.
• Power ON the laptop.

If the issue persists then please perform a crisis BIOS recovery using the steps from this link: http://hp.care/2bXONjA  (Refer to Recovering the notebook BIOS using a key press combination.)

I sincerely hope this fixes the issue. Please let me know what happens. Cheers! 🙂

[domyang]

The model number is 1858-110. Before it stopped working suddenly the performance was a bit slow than usual.It was been upgraded from window 8.1 to window 10.

[domyang]

Sorry its model is 650 and it was formerly in window 8

[domyang]

Hi 🙋 the issue with my laptop is resolve thanks to the video link you sent and thank you for sending it. Please is it possible to go from window 10 back to window 8??

[MKazi]

@domyang

You're welcome. 🙂

I'm glad to know that my post helped in fixing the issue. I must say that technical steps can only be provided. But it was you who implemented them to perfection. 

You can go back to Win8 either by performing a system recovery from the recovery partition or by using the recovery media. 

Please refer to the steps mentioned under "Performing system recovery on notebook PCs 2014 and newer (white background)" from this link: http://hp.care/2c7wZSQ

NOTE: If the recovery partition is not working then it will not allow you to go back to Win8. In such a case, you need to use the recovery media that you may have created or contact HP phone support to get a copy of those.

Hope this information helps. Keep me posted for any further questions. Have a good day! 🙂