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Uscafarr5
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Hard disk error

HP Recommended
Example: Pavilion
Microsoft Windows 10 (32-bit)

Getting hard disk error when starting up. Running extensive diagnostic test which passed all phases, but still getting error upon reboot. Any ideas? 

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A4Apollo
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HP Recommended

Hey there! @Uscafarr5

 

Please share the product number of the PC and the exact error you get on the PC to assist you better.

 

The error may indicate that your Hard Drive is failing and needs to be replaced. Try reseating the hard drive on your PC and check if it helps.

 

Also, try updating the system diagnostics to the latest version.

 

Download the HP diagnostics using this link. Click Here

 

Also, try performing a complete system reset.

 

Refer this article to know more information about performing a system reset. Click Here

 

Refer this article to know more information about hard drive errors. Click Here

 

I'll keep an eye out for your response.
 
I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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A4Apollo
I am an HP Employee

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