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HP Recommended
HP 3165NGW

So my laptop has recently failed to load, I've run a SMART check, which has FAILED.

Failure ID: PTWDWM-85DASC-XD7WLK-60CUO3

Product ID: T0U83UA#ABA

If the hard drive needs replacing, what type of hard drive would I need to buy for my module, thank you.

1 REPLY 1
HP Recommended

@IcyBot -- please do not "double-post" your request.

 

>> what type of hard drive would I need to buy 

 

Given that you wrote a "laptop", a 3.5-inch-wide desktop disk-drive will not fit.

So, what is left is either:

  1. any 2.5-inch-wide "spinning" disk-drive from any manufacturer,
  2. any 2.5-inch-wide SSD (solid state device) from any manufacturer,
  3. for a very new computer, your computer might have  an "M.2" memory-stick.

Any SSD is faster than any "spinning" disk-drive.

 

In your case, see: https://store.exporthub.com/components/samsung-m-2-solid-state-ssd-msata-128gb-mzntd128hagm-000l1__7...

 

for one possible replacement "M.2" memory-stick.  You can purchase it from any manufacturer, not just from HP.

 

If your computer is less than 12 months ago, contact HP Support to exercise a claim against the HP Warranty -- they will repair/replace your computer, at their expense.

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.