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- HP Community
- Desktops
- Desktop Boot and Lockup
- Hard drive short DST Check Failed

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03-24-2023 12:07 PM
Hello, I turned my computer on one day and the error popped up that there is BOOT DISK HAS FAILED OR NO BOOT DISK. I ran the diagnostic test on the components of the computer and the only thing that failed was the Hard drive short DST check, it gave me a failure I.D: 9GE47X-000BJJ-PXPAXG-60VD03. Any thoughts, tips, or tricks on how to get this thing to work again?
Thank you!
03-24-2023 12:16 PM
Hi:
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HP Customer Support - Service Center
You will most likely have to replace the hard drive and reinstall the operating system.
03-25-2023 05:13 AM
Thank you for your reply, I have actually replaced the hard drive and same result appeared. I am going to try to remove it again today after work and clean the inside of the computer, its not all that dirty but just incase its not allowing the hard drive to seat properly. So I will give that a shot first as you suggested replacing the hard drive and I will let you know if that works or gets me any further.