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HP Recommended
HP Pavilion TouchSmart 23-f213w All-in-One Desktop PC (ENERGY STAR)

Hello, I turned my computer on one day and the error popped up that there is BOOT DISK HAS FAILED OR NO BOOT DISK. I ran the diagnostic test on the components of the computer and the only thing that failed was the Hard drive short DST check, it gave me a failure I.D: 9GE47X-000BJJ-PXPAXG-60VD03. Any thoughts, tips, or tricks on how to get this thing to work again?

Thank you!

3 REPLIES 3
HP Recommended

Hi:

 

Enter the information requested at the link below and see if the report provides additional details.

 

HP Customer Support - Service Center

 

You will most likely have to replace the hard drive and reinstall the operating system.

HP Recommended

Thank you for your reply, I have actually replaced the hard drive and same result appeared. I am going to try to remove it again today after work and clean the inside of the computer, its not all that dirty but just incase its not allowing the hard drive to seat properly. So I will give that a shot first as you suggested replacing the hard drive and I will let you know if that works or gets me any further. 

HP Recommended

You're very welcome.

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