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HP Recommended
Envy 23
  • Unable to load anything on the screen only see an arrow
1 REPLY 1
HP Recommended

Display driver problem.

 

See if you can boot into safe mode.

 

If you can get into safe mode then delete the display driver and be sure to {X} the box to remove the driver from the disk.

The default driver will load "Windows Default Driver" or something like that.  It will work well enough to download and install he correct driver.

 

some ways to do it

https://www.bing.com/search?q=boot+into+safe+mode+using+recovery+usb&form=ANNNB1&refig=eba78feb40804...

 


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