• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

I haven’t used this computer in a long time and I forgot how to turn it on. I only have 1 plug in and I don’t know what the other empty slots are for. I pressed the power button and my keyboard’s power button, but it won’t turn on.

2 REPLIES 2
HP Recommended

The power button on All-in-Ones is on the bottom right of the case, usually underneath so you have to to press UP to turn on the PC.  If it not turning on, there is nothing you can do yourself to troubleshoot it.  You would have to take it into a local PC repair shop to see it they can do anything for you.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

okay but like is there something I need to plug in for it to power on because i have 1 plug plugged in but I don’t know if that’s the power plug.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.