How to boot a PC to use the HP PC HARDWARE DIAGNOSTICS, when the PC does not boot

[Antoine62]

My PC won't start and shows a B1InitializeLibrary failed 0xc00000bb error. 

I search the internet but the solution proposed involve BIOS. My HD is UEFI, so i cannot access the BIOS. By pressing esc, i reach the startup menu, and then i can select diagnostic.

The diagnostic tells me that the Boot test has failed, with an error code 3F0

I am trying to use the HP PC HARDWARE DIAGNOSTICS, and i downloaded the sp101423 (https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html) to be able to run the diagnostics. I installed the soft on a USB Key, but the installation does not make it a bootable USB Key. 

So what should I do to boot and execute the diagnostics from the USB Key?

Thanks for the help.

Antoine

[asmita6658]

Hi @Antoine62

Welcome to the HP Support Community. I'd be happy to assist you with the "No Boot" issue. 

Please try these steps - HP PCs - Computer Does Not Start 

Hope this helps! Keep me posted. 

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