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08-11-2020 05:09 PM
@Aprilpraylorgis If you cannot remember your password or need to change it, refer to the following options.
HP recommends using a Microsoft account for signing into Windows. Using a Microsoft account offers many benefits, including easy password recovery. If you currently have a local user account, consider switching to a Microsoft account after recovering or changing your current password. Go to Managing User Accounts and Logins (Windows 10) for more information.
If you cannot sign in with your original password, make sure caps lock is not on and the keyboard layout matches your country/region. If available, use other methods to sign in, such as a password hint, PIN, or a picture password.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
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