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08-14-2017 07:34 AM
Front and rear USB are disabled in the BIOS and pulling the battery does not clear it. I also tried changing the jumper I thought would do it but after leaving it over night the bios seemed to require input but the USB keyboard could not be used. I need to know, if you can help me, how to clear the bios to get the usb back on so i can use the keyboard at boot time please. Thank you in advance for any help.
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09-02-2017 07:31 PM
I find it amazing you run around trolling Forums to tell people how to correct puntuation.
ANYWAY for anyone who runs across this issue and finds HP hugely lacking (sort of like their IDT drivers to allow me to use my sound card again) it was suprising easy. And I do think some one had said it but it was so plain sounding i may have over looked it.
I plugged a keyboard into the back lower set if that mattered turned the machine off unplugged it drained it by turning it on , green light off. Plugged it in held the escape and F10 down solid and turned it on. It appeared to me there is a fraction of a second when you can get in before the bios shuts you and the USB down. i held there for about 5 secs and let off and BAM was back in the bios turning the USB back on. To easy almost like the USB wasnt off but if you wait till you turn it on to push the keyboard, to late. I hope this helps another idiot like me who forgets you need usb to use your base system
08-14-2017 09:55 AM
Hi,
When did your issue start?
Why do you suspect that the USB ports are disabled in the BIOS?
Why do you think that input was required after removing the battery and also using the CMOS jumper?
Perhaps the keyboard is bad?
Try a wired unpowered USB2 keyboard in the back USB2 port.
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 11 x64
Custom PC - Z690, i9-12900K, 32GB DDR5 5600, dual 512 GB NVMe, gen4 2 TB m.2 SSD, 4K screen, OC'd to 5 Ghz, NVIDIA 3080 10GB
08-14-2017 10:01 AM
>When did your issue start?
About three weeks ago.
>Why do you suspect that the USB ports are disabled in the BIOS?
Because I disabled them.
>Why do you think that input was required after removing the battery and also using the CMOS jumper?
Because it was a time needs to be set prompt
Keyboard is good.
Im actually working on trying to create a WMI solution . Nothibng yet not sure the machine is supported.
Thank You.
08-14-2017 10:37 AM
Hi,
"Because it was a time needs to be set prompt"
What does that mean?
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 11 x64
Custom PC - Z690, i9-12900K, 32GB DDR5 5600, dual 512 GB NVMe, gen4 2 TB m.2 SSD, 4K screen, OC'd to 5 Ghz, NVIDIA 3080 10GB
08-14-2017 10:56 AM
For your information i disabled the front and rear usb in the bios. Was testing a couple add in cards. Well when i rebooted without turning the internals back on i have no access to a keyboard untill the add in USB cards load a driver, SOOO i can not use the bios I can not fresh install windows. that sort of stuff. Hope that clears it up for ya.
08-14-2017 11:09 AM
Hi,
Interesting response. lol
Read thru this thread.
BTW--I can pull the battery in my PC and I don't get a prompt to set time and date. Not every BIOS will cause a prompt.
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 11 x64
Custom PC - Z690, i9-12900K, 32GB DDR5 5600, dual 512 GB NVMe, gen4 2 TB m.2 SSD, 4K screen, OC'd to 5 Ghz, NVIDIA 3080 10GB
08-14-2017 11:21 AM
Thank you for a pointer but I am not password locked, i simply need to ENABLE front and/or rear usb. I cant seem to find an HP WMI Provider that works with my machine so i can use the BiosConfigUtility64.exe utility and write a corrected bios.
Unable to connect to HP WMI namespace: 'root\HP'/
08-14-2017 11:39 AM
Hi,
Perhaps booting a BIOS flash from CD might work.
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 11 x64
Custom PC - Z690, i9-12900K, 32GB DDR5 5600, dual 512 GB NVMe, gen4 2 TB m.2 SSD, 4K screen, OC'd to 5 Ghz, NVIDIA 3080 10GB
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