• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked

‎09-13-2020 07:36 AM

HP Recommended
Product: HP Compaq Elite 8300 SFF
Operating System: Microsoft Windows 10 (64-bit)

Every time I boot up with a external drive connected (USB powered and external powered) my computer won’t boot up and it just displays the HP logo.

3 REPLIES 3

‎09-13-2020 04:26 PM

HP Recommended

@Typhoon95 

About the only thing that might work is going into the BIOS settings and changing the default drive order so the HDD (or SDD) is the first in the list.  If that works, the BIOS won't even see the external drive.

 

I say MIGHT work because I did that on an HP laptop with the same issue and it had no effect -- still tries to boot from any disk device is sees connected through USB.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎09-13-2020 06:25 PM

HP Recommended

I tried that, but it didn’t work.

Was this reply helpful? Yes No

‎09-14-2020 08:26 AM

HP Recommended

@Typhoon95 

As I mentioned, I tried that and it did not work for me, either.  These newer PCs that automatically boot from USB sticks don't provide a convenient way to disable that function.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.