• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Ready to level up? Join the Expert Program—
Locked

‎05-06-2018 11:00 AM

HP Recommended
Product: HP Pavilion 570-p010na Desktop PC
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I have forgotten the password to my bios, I need some help on resetting it. 

 

Thank you in advance.

3 REPLIES 3

‎05-06-2018 11:06 AM

HP Recommended

Hi:

 

See the link below, under the I/O Ports and Jumpers section is the procedure to clear the BIOS P/W.

 

https://support.hp.com/us-en/product/hp-pavilion-570-p000-desktop-pc-series/13823514/model/15830440/...

Was this reply helpful? Yes No

‎05-06-2018 12:36 PM

HP Recommended

I have located the part. What is the process of me removing it, and in what order.

Was this reply helpful? Yes No

‎05-06-2018 12:51 PM

HP Recommended

I have provided all the info that is available.

 

There is one jumper and you remove it.

 

It would make sense to do that with the PC shut down and unplugged.

 

You remove the jumper.

 

Then you most likely power on the PC with the jumper removed to clear the password, shut down the PC, unplug it and replace the jumper.

 

But I am only guessing as the info provided is very vague.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.