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Locked

‎08-23-2023 12:13 PM

HP Recommended
Product: HP ENVY Desktop PC TPE01-2000i (1K4E8AV)
Operating System: Microsoft Windows 11

I accidentally security lock the pci 16 channel for the graphics card in the bios of hp envy tp01 2xxx. On restart the pc has 3 long beeps and 3 short beeps. The error code indicates a problem with the graphics card. How do I remove this security lock.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-23-2023 03:59 PM

HP Recommended

Hi @geraldMichael 

 

Welcome to the HP Forum.

 

You may have to remove and reinstall the CR2032 MB battery to reset CMOS to fix this. This will set the BIOS to factory defaults.

 

Do this when the PC is off and disconnected from AC power. Depress the power button to drain residual power from the MB before doing this.

 

Regards

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1 REPLY 1

‎08-23-2023 03:59 PM

HP Recommended

Hi @geraldMichael 

 

Welcome to the HP Forum.

 

You may have to remove and reinstall the CR2032 MB battery to reset CMOS to fix this. This will set the BIOS to factory defaults.

 

Do this when the PC is off and disconnected from AC power. Depress the power button to drain residual power from the MB before doing this.

 

Regards

Was this reply helpful? Yes No
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