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HP Recommended
HP Z2 Tower G4 Workstation
Microsoft Windows 11

At bootup, the SMART facility on my Z2 G4 reports an 'imminent failure' (error313) of the Samsung NVMe M.2 2tb SSD which is my main drive. I need to get in and clone my drive to a new SSD which I have already bought. To do this, I understand that I will need to disable SMART in order to boot into windows, but can see no option in the BIOS to do this. Other PCs I've had simply had a SMART disable/enable option, but I can't find anything replotely like this in the HP BIOS

 

Any help/advice gratefully received!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

As an update to this, I have just spent a considerable amount of time on the phone to HP Business customer support (my Z2 G4 is still under warranty), and it transpires that there is NO facility in HP workstations to temporarily disable SMART in BIOS so that you can boot into an 'imminent failure' drive and clone/backup etc.

 

I have never known such a thing from a manufacturer! and I can guarantee that this is the last HP product I shall ever purchase.

 

From such a premium brand, this is absolutely pathetic for a business workstation. Purchase at your own risk

 

 

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1 REPLY 1
HP Recommended

As an update to this, I have just spent a considerable amount of time on the phone to HP Business customer support (my Z2 G4 is still under warranty), and it transpires that there is NO facility in HP workstations to temporarily disable SMART in BIOS so that you can boot into an 'imminent failure' drive and clone/backup etc.

 

I have never known such a thing from a manufacturer! and I can guarantee that this is the last HP product I shall ever purchase.

 

From such a premium brand, this is absolutely pathetic for a business workstation. Purchase at your own risk

 

 

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