• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎02-16-2020 12:35 PM

HP Recommended
Product: HP EliteDesk 800 G1 SFF PC
Operating System: Microsoft Windows 10 (64-bit)

Dear ladies and gentlemen, hi!

As a private person and computer enthusiast I bought from one not-for-profit organization HP desktop.

The desktop is second-hand and it was manufactured in 2016. The product name:  

HP EliteDesk 800 G1 SFF PC

https://support.hp.com/lv-en/document/c03832938#AbT0

 

At home I realized that there is a password for BIOS on this desktop.

How I can unlock this password?

Appreciate your help!

2 people had the same question
1 REPLY 1

‎02-16-2020 01:38 PM

HP Recommended

Hi:

 

See the service manual at the link below, chapter 11, page 250 - 251 for how to clear the BIOS P/W.

 

http://h10032.www1.hp.com/ctg/Manual/c04331008

 

If that doesn't work, then the previous owner set the stringent security option in the BIOS, which prevents removing the jumper from clearing the P/W.

 

Enabling the stringent password disables the ability to reset the password by moving the jumper on the system board.

 

If you lose or forget the password, the system board must be replaced. This scenario is not covered under warranty.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.