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‎10-18-2024 12:01 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi , i have a real problem with my Hp Compaq 8200 Elite CMT

I always used 16gb ram 2/2/4/8 GB and worked without problems but now my ram 4/8GB dont work and i tryed on anothers pc and work.. slots are good and rams are too.. what s the problem ? please someone who really know it ..all rams are 1333mhz non ecc.

5 REPLIES 5

‎10-18-2024 12:12 PM

HP Recommended

Hello @CristiK10 , how are you ?

 

In some cases, this may be resolved by updating the device's BIOS.

 

https://support.hp.com/ca-en/drivers/swdetails/hp-compaq-8200-elite-convertible-minitower-pc/5037949...

 

Now, if it still doesn't work, you will have to request technical support.

 

HP® Service Center Locator - United States | HP® Support

 

Best regards

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‎10-21-2024 12:42 PM

HP Recommended

My pc cant' see when i add ram sticks like 4/8 gb and i dont understeand why..i upaded the bios and rams are 1333mhz cl11 10600 what i am doing wrong? i tested all slots and working with sticks of rams2gb .. and i tested also that sticks of ram 4/8 gb and worked for antohers friends..so what i am doing wrong?

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‎10-21-2024 01:08 PM

HP Recommended

Hello @CristiK10 

 

See if memories from other manufacturers can solve the problem

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
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‎10-21-2024 01:19 PM

HP Recommended

i have 3 diferents rams models..and dont work and for another friends working.......mine just working with sticks 2gb....but with 4/8gb stick no..why

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‎10-22-2024 09:48 AM

HP Recommended

Hello @CristiK10 

 

See if your dealer has the memories with HP parts according to this manual below:

 

https://h10032.www1.hp.com/ctg/Manual/c02741904.pdf

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
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