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‎04-20-2023 10:58 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

Product is an HP 14-dk1025wm with amd ryzen 3 processor. I opened my laptop and got the black boot screen and it says to run a hardware check. When I run the hard drive check (quick and extensive) it says there are none installed. Version 1.25.0.0

 I just got this 2nd hand for my small business and didn't have it a month I'm distraught please help

 

Ty so much

 

2 people had the same question
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