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Featured blog article:

HP Recommended

Keeps flashing HP

1 REPLY 1
HP Recommended

Hi @Oliviajj 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

Thank you for reaching out. I understand that your HP All-in-One is powering on but remains stuck on a flashing HP logo. We'll be glad to help gather a few details so we can better understand the situation and guide you appropriately.

 

Could you please share:

  • The exact HP All-in-One model number.
  • When did the issue start?
  • Did anything change before the issue began, such as a Windows update, BIOS update, power interruption, or hardware change?
  • Does the HP logo continuously flash, or does it eventually display any error message?
  • Can you hear the fan running or see any power lights illuminated?
  • Have you already tried any troubleshooting steps? If yes, please let us know what has been completed.
  • If possible, share a photo or short video of the flashing HP logo screen.

 

With these details, we can better understand whether this is related to startup, BIOS, hardware initialization, or the operating system loading process and provide the most appropriate next steps.

 

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I'm an HP Employee.


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