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  • Desktop will not display anything onto the screen. All cords have been checked and the light comes on and you hear it running.  Could it be a virus preventing the something.
1 REPLY 1
HP Recommended

Hi @Moang 

 

Welcome to the HP Forum.

 

Please provide a HP Product number.

 

The PC is running per your problem description but you have no video output. 

 

Look, I have to ask if your monitor is connected to AC power and powered on? And are you connecting the monitor to the correct video out if you have a discrete graphics card?

 

You could have a graphics card problem or it could be some other component unrelated to the symptom.

 

You might be able to try onboard graphics if your PC's rear I/O panel and CPU support this. I would also check all connections to the graphics card. And try reseating the graphics card before trying onboard graphics. Or, if possible, try a different graphics card.

 

You would have to check other components if the above troubleshooting tips don't fix the problem.

 

You could have: a power supply problem, a MB or CPU problem, or other component problem.

 

You have to look at all components if you can't get a quick fix. Then it is wise to do HP warranty service if applicable or find a local PC Tech.

 

It's anybody's guess.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.