• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Pavilion All-in-One - 27-xa0031
Microsoft Windows 11

Hp pavilion touchscreen 27in... I updated to win 11 and now when it starts up at the password screen after inputting password goes back to sleep within 10 seconds.

1 REPLY 1
HP Recommended

Try booting up in safe mode and disable sleep.  switch to hibernate until you can figure out what's wrong

https://www.digitalcitizen.life/windows-11-safe-mode/

once you can get it to boot up come back and post and we'll figure out what's wrong

 

I am a volunteer and I do not work for, nor represent, HP
If you think this reply was helpful, please mark it as so or as a solution.. Thank You!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.