-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- I Know My Password, But it Isn't Working

Create an account on the HP Community to personalize your profile and ask a question
07-17-2023 06:05 PM
I've been typing in my correct password (and even tried different variations in case I was wrong) to log into my computer, and it keeps telling me that the password is incorrect. I've tried other tips like shutting down, updating my computer, or switching the wifi on and off, and even tried starting my computer and pressing f11 to get to recovery options for accessing my laptop, but all those options ask for my password and say it is still incorrect, or it wants me to wipe my data which I absolutely do not want to do.
07-17-2023 06:10 PM
Hi,
Thank you for visiting the HP Support Community.
In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Regards. Stay safe.